Shipping

THE ORDER PROCESS

If your item is in stock, please allow 2-4 business days to process your order once payment is received and cleared. Please note during high volume sale periods or new range releases there may be minor delays – we appreciate your patience during this time! Once shipped, you will be emailed with tracking information to follow your order to its destination. Please note there is no dispatch on weekends or public holidays. We work with a variety of different suppliers so please bear in mind when ordering more than one pair with us they can arrive at different times.

FREE SHIPPING TO THE US!

Purchase any pair of glasses from our website and we will ship them to you for free anywhere in the US. 

Delivery to the United States, Canada, United Kingdom, New Zealand, Australia and France generally takes between 2 and 4 weeks. Shipping times may vary according to your country. We only use premium tracked shipping method so you know where your package is at any given time.

TRACKING

All orders will receive an email with a tracking number once your package has been shipped. To access tracking estimates please visit www.17track.net/en and enter the tracking code provided.

OWNERSHIP AND RISK

To ensure fast dispatch times, once your order has been placed, we are unable to make changes or cancel your order. If you have made an error in your delivery address, please contact us immediately via email at info@shadyshadesstore.com.

Any delivery date or time specified by us is an estimate only. Once shipped, Shades do not take responsibility for undelivered items due to third-party delivery services or wrong addresses provided. For any inquiries contact info@shadyshadesstore.com.